Veracity Networks Pantone 72 dpi Medium

Veracity

36 Reviews

Awards:
· Awarded Best in State – Ranked #1 Telecommunication Company in the state – 2010, 2012 & 2014.
· Awarded the UV50 Award – 2011 & 2012.
· Ranked amongst Utah’s fastest 50 businesses – 5th year in a row.
· Awarded the Utah 0ne Hundred Award – 3rd year in a row.
· Veracity Networks medals at 2013 & 2014 Global Stevie Awards “Veracity Networks, a leading Utah telecommunications provider, was honored during the seventh annual Stevie® Awards in Las Vegas for having the best “Customer Service Department of the Year” within the telecommunications industry.”

Veracity serves commercial and residential customers throughout Utah. Expansion for Veracity continues as commercial services extend throughout the Western US and beyond. Its commercial cloud-based phone systems unifies an organization’s communications by connecting your phone with your desktop, laptop, tablet and cell phone.

Veracity is the state’s proven local choice when it comes to internet, TV and phone services. “Veracity recently completed an overhaul of the fiber-optic network in Provo, increasing its efficiency by 1000%, expanding its customer-facing connection from 1 Gig to 10 Gig, and offering internet speeds to residential customers of 50 Mbps for both upload and download speeds.”- bestofstate.org

With one of the largest fiber footprints in Utah (over 300 miles) and a 100 Gigabit backbone, Veracity’s service to customers is unmatched with room to grow. Veracity is connected to national-wide carriers to provide many options to customers.

We are here to serve you. We live in our motto: World-class service with a local touch. Call us today and become part of the Veracity family.

Contact Information

Phone:

  • Main: 801.379.3000
  • Commercial Support: 800.213.1315
  • Commercial Sales: 800.240.4008
  • Residential Support: 801.691.5800 (Opt. 1 – Sales, Opt. 2 – Billing, Opt. 3 – Technical Support)

Email:

  • Commercial Sales: sales@veracitynetworks.com
  • Commercial Support: support@veracitynetworks.com
  • Residential Sales: residentialsales@veracitynetworks.com
  • Residential Support: support@veracitynetworks.com

Address: 170 Election Road, Suite 200, Draper, UT 84020

Veracity Website

 

 

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Average rating:  
 38 reviews
by Bryant on UTOPIA
Terrible customer service

Have called over 10 times in the last 2 days... I sit on hold for 10+ minutes and then get hung up on. Now when I call and press option 3 for tech support, it just rings with no answer. Do yourself a favor and find another provider.

by Don on UTOPIA

I live in apartment which provides veracity as a provider . They wont take my serial or mac id so I can use a wireless connection instead of hardwire connection. I want to use my iphone and Ipad but thus service wont allow it. Plus look at the dates for this companies reviews they are almost all the same. FAKE REVIEWS! Shame on you!

by Deric Lambdin on UTOPIA
Amazing Customer Service!

We had absolutely amazing customer service the entire time of getting everything set up. I am not the easiest person to sell to as I get all the details and facts concerning the internet service. We had an absolutely amazing Veracity sales member directly assigned to me and he was consistent on returning my emails. I would absolutely suggest Veracity to any of my friends and family. Looking forward to their services

by Boyd Anderson on UTOPIA

We have been customers of Veracity for a long time. They have been really good to work with and the price of their service can't be beat. If there is ever a problem, they are very good to work with on getting the problem fixed and have always had great customer service.

by Scott Seamons on UTOPIA

Veracity Networks has always been responsive and helpful when questions arise that need attention. Their customer service is the best. Thanks for all you do to make our internet and phone experience great!

by Steven Roberts on UTOPIA
Excellent customer service and internet and phone connection

I work from home so I need both a phone and internet line. I had CenturyLink until I moved almost a month ago. I used to have a number of problems with CenturyLink but figured that all companies were that way until I became a customer of Veracity's. I first had little delay in having my phone hook up and then, when I realized I had to change my number to a local one, they have not failed in contacting me with the most up to date information. They are dedicated to helping me with any small thing I need, even changing my phone number because of work. They have constantly taken the initiative and I will proudly recommend anyone to their excellent network.

by Rachel on UTOPIA
I am completely happy with Veracity network.

I am a long time customer and have been very happy with Veracity. The internet service has been fast and reliable. I have only needed to call them twice about connection issues this whole time and both times they were available, completely helpful and resolved my concerns quickly.

by Toni on UTOPIA
Another happy customer, Veracity Rocks!

Ive had veracity service for quite some time now, it's fast, and reliable. I've only had one or two short lived connection issues, but they were quickly solved. Their customer service is great, its nice to call and get a real person, not a machine. They seemed genuinely concerned, and fixed my problem fast. I highly recommend Veracity.
Toni

by Doug Olsen on UTOPIA

did we get my payment portal fixed yet? or what

by Landon H on UTOPIA
Fully Satisfied

I have no complaints, they have been fast and easy to work with, the pricing is great. The automatic bill pay makes it zero hassle each month. I definitely recommend Veracity to my friends.

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Submit your review
1
2
3
4
5
Submit
     
Cancel

Create your own review

Average rating:  
 38 reviews
by Bryant on UTOPIA
Terrible customer service

Have called over 10 times in the last 2 days... I sit on hold for 10+ minutes and then get hung up on. Now when I call and press option 3 for tech support, it just rings with no answer. Do yourself a favor and find another provider.

by Don on UTOPIA

I live in apartment which provides veracity as a provider . They wont take my serial or mac id so I can use a wireless connection instead of hardwire connection. I want to use my iphone and Ipad but thus service wont allow it. Plus look at the dates for this companies reviews they are almost all the same. FAKE REVIEWS! Shame on you!

by Deric Lambdin on UTOPIA
Amazing Customer Service!

We had absolutely amazing customer service the entire time of getting everything set up. I am not the easiest person to sell to as I get all the details and facts concerning the internet service. We had an absolutely amazing Veracity sales member directly assigned to me and he was consistent on returning my emails. I would absolutely suggest Veracity to any of my friends and family. Looking forward to their services

by Boyd Anderson on UTOPIA

We have been customers of Veracity for a long time. They have been really good to work with and the price of their service can't be beat. If there is ever a problem, they are very good to work with on getting the problem fixed and have always had great customer service.

by Scott Seamons on UTOPIA

Veracity Networks has always been responsive and helpful when questions arise that need attention. Their customer service is the best. Thanks for all you do to make our internet and phone experience great!

by Steven Roberts on UTOPIA
Excellent customer service and internet and phone connection

I work from home so I need both a phone and internet line. I had CenturyLink until I moved almost a month ago. I used to have a number of problems with CenturyLink but figured that all companies were that way until I became a customer of Veracity's. I first had little delay in having my phone hook up and then, when I realized I had to change my number to a local one, they have not failed in contacting me with the most up to date information. They are dedicated to helping me with any small thing I need, even changing my phone number because of work. They have constantly taken the initiative and I will proudly recommend anyone to their excellent network.

by Rachel on UTOPIA
I am completely happy with Veracity network.

I am a long time customer and have been very happy with Veracity. The internet service has been fast and reliable. I have only needed to call them twice about connection issues this whole time and both times they were available, completely helpful and resolved my concerns quickly.

by Toni on UTOPIA
Another happy customer, Veracity Rocks!

Ive had veracity service for quite some time now, it's fast, and reliable. I've only had one or two short lived connection issues, but they were quickly solved. Their customer service is great, its nice to call and get a real person, not a machine. They seemed genuinely concerned, and fixed my problem fast. I highly recommend Veracity.
Toni

by Doug Olsen on UTOPIA

did we get my payment portal fixed yet? or what

by Landon H on UTOPIA
Fully Satisfied

I have no complaints, they have been fast and easy to work with, the pricing is great. The automatic bill pay makes it zero hassle each month. I definitely recommend Veracity to my friends.

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