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Network Operations Center Technician

CLOSING DATE: Open Until Filled

JOB TYPE: Full-Time

YEARS OF EXPERIENCE: 3 + years

CAREER LEVEL: Three (3) years of responsible experience related to the duties listed herein. (Non-Manager)

SALARY: Salary Range: $35,000 – $45,000

JOB DESCRIPTION:

We are currently looking for a Network Operations Center Technician who will be responsible for the following major duties and responsibilities:

  • Monitor, maintain, and resolve network and performance issues; ensure continuity of voice, video and data services
  • Identify, evaluate, and prioritize opportunities and projects for the Network Operations Group
  • Work alongside the Network Technician Group and act as a resource
  • Train and mentor other personnel as necessary
  • Dispatch other personnel as necessary
  • Perform other duties as directed

KNOWLEDGE, SKILLS, AND ABILITIES:

  • Knowledge of Fiber to the Premise projects and Theory Knowledge of telecommunications policy and public policy formulation processes
  • Demonstrate skills managing contracts and other external resources

MINIMUM QUALIFICATIONS:

  • Associate’s degree in Computer Science, Networking or related field
  • Solid understanding of Layer 2 and Layer 3 networking principles and differences between the two
  • Excellent verbal and written communication skills to effectively deal with all levels of personnel, customers, and visitors
  • Ability to maintain confidentiality and professionalism
  • Good organizational skills
  • Team Player
  • Ability to be multi-task in a high volume office environment

 

*Shift work including weekends

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